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Computer Support is offered for businesses as well as individuals. Support can be done on-site, over the phone or using
a remote connection while we talk on the phone. In many cases the support can also be handled as a training session,
if you'd like to learn more about how certain things are handled.
Customers often find that customizing the setup of their computer makes for a more enjoyable and less stressful
experience. It removes the confusing items you don't need and makes regularly used items more easily accessible.
In addition some personalized training could allow you to get even more out of your computer.
Below are but a few of the areas we can assist you with.
| Setting up your new machine |
| • Remove unneeded items loading at startup (unnecessary background processes) |
| • Keep updates current for your operating system and applications, customize your settings |
| • Transfer data from your old computer |
| • Share internet connection on computers in your home or office |
| • Virus software scanning and customize your settings |
| Internet Security |
| • Setting up your internet connection |
| • Setting up internet security software (firewall, pop-up blockers) |
| • Setup for Outlook, Outlook Express, etc. |
| • SPAM control/filtering |
| Printing/Scanning |
| • Install/setup printers/scanners |
| • Install/setup printing to text file or PDF file |
| Improving performance |
| • Clean up temporary files, Internet history, delete unused files |
| • Remove unneeded items loading at startup (unnecessary background processes) |
| • Defrag the hard drive when needed |
| Other Peripherals |
| • Scanners / Fax Machines / All-in-Ones |
| • Digital Cameras |
| Backups |
| • Make backups to CD / DVR / Memory sticks / External drives |
| • Setting up backup routines |
| Installing software |
| • Microsoft Office / Professional |
| • Virus protection (Norton, Trend, McAfee, etc.) |
| • Digital camera software |
| • Graphics software (Photoshop, Painter, etc.) |
| Operating system and program Updates |
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• Keeping up with updates required (Windows,
Internet Explorer, Virus protection and other software you may have) |